Contact Us

We'd love to hear from you. Whether you have a question about our service, need help comparing energy plans, or want to report an issue, our team is here to help.

Email

General enquiries: [email protected]

Response Times

We aim to respond to all enquiries within 2 business days. For urgent matters relating to data protection, please include "URGENT" in your subject line.

Data Protection Enquiries

For questions about how we handle your personal data, or to exercise your rights under UK GDPR, please email [email protected] with the subject line "Data Protection Request".

Complaints

If you are unhappy with our service, please contact us at [email protected]. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

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