Shell Energy is the UK retail energy arm of Shell plc. They acquired First Utility in 2018 and rebranded it to Shell Energy, offering gas, electricity, and broadband bundles.
Founded
2018
Headquarters
London
Customers
1.4 million
Green Rating
Average
Shell Energy entered the UK domestic energy market in 2018 by acquiring First Utility, a challenger supplier. They rebranded to Shell Energy and now serve approximately 1.4 million household customers with gas, electricity, and broadband services.
Shell Energy offers fixed and variable tariffs. Their variable tariff follows the Ofgem price cap. Fixed deals lock in rates for 12 months. They also offer dual fuel discounts and bundle savings when combining energy with Shell broadband.
Shell Energy is one of the few UK energy suppliers also offering broadband. Customers can bundle fibre broadband with their energy supply for a combined discount, simplifying bills into a single monthly payment.
Shell Energy offers 100% renewable electricity as standard, backed by renewable energy certificates. However, the Shell parent company remains one of the world largest oil and gas producers, which is a consideration for environmentally-conscious consumers.
Shell Energy supplies energy across Great Britain. Compare their plans in these areas:
Shell Energy offers competitive tariffs and unique bundle deals with broadband. However, their customer service ratings from Citizens Advice have been below the industry average. Consider comparing their current deals against other suppliers on AskUKEnergy.
Yes, Shell Energy offers fibre broadband bundles alongside gas and electricity. Bundling can provide savings compared to purchasing services separately, and you get a single bill for all services.
Shell Energy backs all electricity supplied with 100% renewable energy certificates. However, their parent company Shell plc is a major fossil fuel producer, so customers should weigh their personal values when choosing this supplier.
See how Shell Energy compares to other suppliers in your area.
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Supplier data sourced from Ofgem and Citizens Advice. Last updated April 2026.
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